REFUND AND RETURN POLICY

Filthy Civilian LLC is committed to customer satisfaction while maintaining compliance with federal firearm regulations.

1. Firearms, Serialized Items & Ammunition

  • All sales are final once a firearm or serialized item is transferred to the customer.

  • Firearms cannot be returned or exchanged after passing the background check and transfer at the FFL.

  • Ammunition is non-returnable due to safety and regulatory reasons.

2. Accessories & Parts

  • Returns are accepted within 30 days of delivery if items are unused, uninstalled, and in original packaging.

  • Customer is responsible for return shipping costs unless the item was defective or incorrect.

  • A 15% restocking fee may apply to non-defective returns.

3. Defective or Incorrect Items

  • If you receive a defective or incorrect item, contact us within 7 days of delivery. We will provide return instructions and cover shipping costs.

4. Refunds

  • Refunds will be issued to the original payment method within 5–7 business days after inspection of returned items.