REFUND AND RETURN POLICY
Filthy Civilian LLC is committed to customer satisfaction while maintaining compliance with federal firearm regulations.
1. Firearms, Serialized Items & Ammunition
All sales are final once a firearm or serialized item is transferred to the customer.
Firearms cannot be returned or exchanged after passing the background check and transfer at the FFL.
Ammunition is non-returnable due to safety and regulatory reasons.
2. Accessories & Parts
Returns are accepted within 30 days of delivery if items are unused, uninstalled, and in original packaging.
Customer is responsible for return shipping costs unless the item was defective or incorrect.
A 15% restocking fee may apply to non-defective returns.
3. Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery. We will provide return instructions and cover shipping costs.
4. Refunds
Refunds will be issued to the original payment method within 5–7 business days after inspection of returned items.